Contact information

We’d love to hear from you! Whether you have a question about an order, need help with a product, or just want to say hello, our team is here to help.

Email: basxhelp@gmail.com
For the fastest response, please email us with your order number and a brief description of your question.

Mailing Address:
BASX
PMB 259
Atlanta, GA 30331

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM EST
We aim to respond to all emails within 1–2 business days.